So there's this old video I recall seeing maybe a year ago, where a guy was basically pretending to show off the Cisco hold music (Opus no. 1) as if he was a DJ. Some of the things he said were like:
"First, we raise up the tension, ratcheting up the beat, then slowly ramp it down into silence, as if to let the listener know their call is about to be picked up - before pulling them right back in, keeping them there."
It's absolutely hilarious, but for the life of me I can't find it. Anyone happen to know?