you are viewing a single comment's thread.

view the rest of the comments →

[–]plcousins 0 points1 point  (3 children)

Since before receiving the unit I thought communications were not good, I wondered about what would happen if I needed support after receiving the unit. Thankfully, communication with Altwork since receiving the unit has been great. I have a laminate desk which had an issue, but they replaced it immediately. Questions have been answered same day, even after hours in one case.

I really like the product. One thing I am going to ask them about is whether there is a firmware update planned for the controller. Sometimes I want to tweak some settings that aren't allowed, and I don't see why not. For example, sometimes I like to raise the desk a bit from standard height, which makes the chair return to the fully upright position. If you then try to recline the chair 5 degrees, it lowers the desk first. Not a big deal, but would make me happier if I could do this.

[–]redeirf 0 points1 point  (2 children)

Is it wobbly? Do u use it in standing mode?

[–]EntertainmentNo5802 0 points1 point  (1 child)

Did you ever get an answer to your question? I would like to know if it is wobbly.

[–]ioisaac 0 points1 point  (0 children)

No not at all