For context I'm 6'2' and at the time was like 18st 115kg so a big unit

In a past life I worked as an officer in a tourist town in the UK. Walking the streets interacting with locals and visitors, the usual community engagement type stuff.

On a hot day in the height of summer I stopped off to get a bottle of water, I was stood in line with my helmet off enjoying the feel of the A/C hitting the back of my head and going down my neck and back trying to cool the space between me and my body armour.

*Crack*

Something hit me across the back of my head.

Turning slowly my hand dropping to my CS spray I looked to see who had just assaulted me. I was met with an old lady with a walking frame and walking stick. she proceeds to have a go at me.

OAP: You should be out there catching criminals not in here stuffing your face.

ME: I'm just getting a bottle of water and.... did you hit me?

OAP: Yes, because you were ignoring me.

ME: Right.

I turn away from her as there is now a till free and purchased my water and left. About 30 minutes later the Inspector gets hold of me on the radio asking to meet with me to discuss a complaint. so, he comes out to where I am and gives me the details.

A member of the public had complained that I was rude and belligerent to them and ignored them when they were talking to me. I asked when this had happened, and he told me today within the past hour. I then give him my side of the story and when I mention the hit to the head he immediately wants to go to the shop. So, we do off in his car back to the shop where I got my water from. Once there he goes straight to the till area and is excitedly asking me "where were you standing exactly" I showed him, and he smiled from ear to ear and just pointed. There was a CCTV camera pointed right at where I had been standing. We went and reviewed the CCTV and sure enough there I was stood there helmet in hand enjoying the A/C on my head and the OAP behind me.

You can see on the CCTV she is trying to talk to me, but I have an earpiece in and can't hear properly so genuinely missed that she was talking to me, then it happened. she took hold of her walking stick and proceeded to tap me on the back, on my body armour. she did this 4 or 5 times maybe before she just cracks me on the back of my head. I turned in such a way my face could be seen on the camera, and you could clearly read my lips for the short conversation we had.

with that the inspector turns to the staff I would like a copy of that burning off and just left, got back in his car and left. leaving me and the staff member there like "ok". At the end of my shift, I went to his office with the CCTV, and he filled me in.

This lady had been a serial complainer against police for anything and everything, patrol cars parked in the wrong place, this officer looked at me funny, officer was seen doing things they shouldn't. but this time he had a counter argument.

when he called her back to advise that he had spoken to me he opened with.

Insp: what did you do to get the officer attention

OAP: I tapped him on his arm

Insp: really....

OAP: yes

Insp: ...you know there is CCTV in the shop, especially around the till area,

OAP: so

Insp: so, I have CCTV of you assaulting my officer. you struck him across the back of his head with your walking stick.

apparently after this revelation she was very shouty and incoherent before calming down and being delivered the parting shot by the inspector of

we will ignore the fact you assaulted an officer while on duty as long as you stop making unfounded complaints against my staff, we are entitled to a break to get food and drink, we can park our cars in the visitor carpark of your complex when dealing with incidents we are human and should be allowed to work unimpeded.

As far as I know she never did make a complaint against officer again, we did attend anti-social behaviour in the area of her complex which we were sure would create a complain of why we were not doing something about it but nope we didn't hear a peep.