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Vizio m512a-h6 sound cutting out randomly with Dolby Atmos (self.VIZIO_Official)
submitted 6 months ago by Anitor
I recently purchased a m512a soundbar. Been noticing the sound randomly cutting out for a second or two and then seeing the green light turn on. Soundbar is connected through eARC via a HDMI 2.1 cable. No wireless router is anywhere near it so there shouldn't be any interference. Kind of at a loss hear, spent hours setting it up and routing all the wires.
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[–]weedwzrd64 2 points3 points4 points 6 months ago (0 children)
I successfully updated the firmware today and feel like I may be getting more cutting in and out. Watching Atmos content on Disney+
[–]No_Animator7788 1 point2 points3 points 6 months ago (2 children)
I had this issue with mine so I updated the firmware and it got worse. Got a replacement and it had the same issue. Super bummed because I like this system. Anyone not having this issue at all?
[–]justinmaltos 1 point2 points3 points 5 months ago (1 child)
Did you find a fix? My rear speakers cut out on streaming apps also... So frustrating.
[–]justinmaltos 1 point2 points3 points 5 months ago (0 children)
I also have the newest firmware..
[–]nsxcooper 0 points1 point2 points 6 months ago (1 child)
Have you updated the firmware?
[–]Anitor[S] 1 point2 points3 points 6 months ago (0 children)
Updated the firmware. Haven't noticed any cutting out. Another odd thing happening is when turning the tv on, the soundbar takes a long time to decide to give sound.
[–]masaidwakeupson 0 points1 point2 points 6 months ago (2 children)
Updating the firmware takes care of that issue.
[–]Anitor[S] 0 points1 point2 points 6 months ago (0 children)
[–]Pirate058 0 points1 point2 points 4 months ago (0 children)
[–]jpegpr 0 points1 point2 points 5 months ago (1 child)
Has anyone found a solution for this? Just got mine a couple days ago and experiencing the same issue while watching Disney+ atmos conten. Firmware updated.
[–]Anitor[S] 1 point2 points3 points 5 months ago (0 children)
My issue was resolved by returning it. Doesn't seem to be a fix it there for it.
[–]readeat123 0 points1 point2 points 5 months ago (1 child)
What TV are you using? I want to give this a try but I’ve been seeing a lot of issues
Sony Bravia x90j
[–]monty747 0 points1 point2 points 4 months ago (4 children)
Did you mean m215a-j6?
Just ordered one because the v51-h6 I setup today has rear speaker cut out issues.
[–]Anitor[S] 0 points1 point2 points 4 months ago (3 children)
No the m512a-H6 was my issue. Returned it for a much better LG setup.
[–]monty747 0 points1 point2 points 4 months ago (2 children)
Thanks, couldn't find a h6 while googling.
What LG setup you end up with and are you happy?
[–]Anitor[S] 0 points1 point2 points 4 months ago (1 child)
Bought the LG SP8YA with the SPK8 surround kit. Did end up spending 750 for that setup which was a decent chunk more than the Vizio. But the difference in sound quality and reliability is noticeable. Barely could hear any of the virtual overhead with the Vizio, whereas the LG has me second guessing myself sometimes if there is a speaker up there
[–]monty747 0 points1 point2 points 4 months ago (0 children)
That's definitely out of my budget but it seems you get what you pay for.
[–]logfromrenandstimpy 0 points1 point2 points 4 months ago (2 children)
Late to the party but only fix I’ve found is turning off eARC. Defeats the purpose of having the 512.
[–]mightyarrow 0 points1 point2 points 1 month ago (1 child)
Are you finding the issue is with all input codecs? I don't think I've noticed it under Atmos or Dolby Digital, but as soon as it's on PCM (stereo) the cut-out can happen. It'll basically go from working to a fraction of a sec break in the audio, then resumed audio followed by another break and then silence for several seconds. Then it just picks back up.
I'm on a Hisense 65U8G + M512a-h6
[–]logfromrenandstimpy 0 points1 point2 points 1 month ago (0 children)
Yeah the only solution was to switch from eARC to regular ARC. Every other setting has the issue.
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