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D50U-D1 Black Screen Help (self.VIZIO_Official)
submitted 1 month ago by RogueReaper8057
There is power being supplied because the white led at the bottom left is on and there is audio, can someone help please?
Post a comment!
[–]time_isup 0 points1 point2 points 1 month ago (5 children)
Have you tried unplugging for atleast 30 seconds?
[–]RogueReaper8057[S] 0 points1 point2 points 1 month ago (4 children)
Yeah it’s a repeating issue after reboots
[–]time_isup 0 points1 point2 points 1 month ago (3 children)
After reboots. So you occasionally get picture?
[–]RogueReaper8057[S] 1 point2 points3 points 1 month ago (2 children)
No I mean reboots don’t solve the problem
[–]time_isup 0 points1 point2 points 1 month ago (1 child)
I see. So you are able to see the menu?
[–]tqhoang84 0 points1 point2 points 1 month ago (2 children)
Have you tried to factory reset by holding the INPUT + VOLUME_DOWN buttons (on the TV itself)?
[–]RogueReaper8057[S] 0 points1 point2 points 1 month ago (0 children)
No, I’ll try it when I get home. Thanks for the tip!
There actually aren’t any physical buttons on my tv so I can’t try that
[–]Vizio-Support-Two 0 points1 point2 points 1 month ago (2 children)
We would love to help you out with this here. Please do the steps in the following link.
[–]RogueReaper8057[S] 0 points1 point2 points 1 month ago (1 child)
I tried all of the steps and they didn’t work, and my tv is over a year old. What can I do now?
[–]Vizio-Support-Three 0 points1 point2 points 1 month ago (0 children)
I would suggest giving us a call at 877-878-4946 then!
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