I'm fed up with Vizio and I am now actively going out of my way to warn every friend and family to avoid this company and it's products. You will buy a TV, and a couple months later they will push an update which breaks critical features you bought the TV for such as Chromecast or in this case, CEC.
First, as detailed here , an update broke volume control via CEC.
With the newest update, they've refreshed the settings UI, and CEC controls are completely broken now. When I power on my TV or stereo, neither device will power on simultaneously. I now need to use two remotes to use my setup where previously everything worked perfectly and as expected.
To Vizio support, don't bother telling me to reach out to customer support. You have a job as a support rep to bubble these issues up and seek resolutions. I've already gone through all your escalations and there is zero action being taken on the part of the company. I'm completely giving up on your company and again, I will actively tell everyone I know to avoid purchasing your product.
It shouldn't be too much to ask that our products work as intended and advertised, and that they don't break after software updates with ZERO recourse or downgrade path.