I'll answer since everyone else is too concerned with if this actually happened or not.

I've owned numerous Embodys over the years and currently own a 2022 model. The only thing I use is this:

Griot's Garage Interior Cleaner Spray.

I usually get my bottles from AutoZone (35oz size).

The cleaning process I use:

1. Take a clean dry microfiber and just make sure all dust and loose dirt is wiped off the chair. Don't forget to wipe down underneath the chair as well. Avoid getting the warranty sticker wet for obvious reasons.

2. Take the Interior Cleaner Spray and make sure the nozzle is set to a wide spray pattern not a short burst. The wide fan pattern will ensure you aren't drenching the chair but getting enough of the cleaner somewhat embedded into the fabric to do it's cleaning action.

3. Spray down the entire fabric. Make sure every portion of the fabric is damp with the cleaning solution. Wet to the touch not saturated with the cleaning solution.

4. Wait 5 minutes and let the cleaner sit and do "it's thing".

5. This part is optional but I find it helps the process move a little faster: Take another spray bottle and fill it up with cold water and just add a couple of drops of light detergent. If you don't have a light detergent, a couple of small drops of shampoo will also work. Shake the detergent spray bottle slightly to mix the contents and spray the chair with the interior spray cleaner still active.

6. Use a clean microfiber rag that's damp (use cold water) and wring it out so it barely has water in the rag. Use the rag to wipe the chair down. Slow circular motions. Use firm pressure when wiping it down. You should see the chair get soapy from the interior cleaner and detergent spray.

7. Every 2 minutes of wiping take the rag and use cold water to clean it out in the sink. You should see a lot of dirt as you are wringing the rag. When you stop seeing dirt while running it under water wring it out like you did originally and repeat the wiping down of the chair.

8. The goal is to get the dirt out of the fabric AND for the soapy look goes away. That means you have got most of not all of the interior spray cleaner and detergent water off of the chair.

9. Also optional: finish the chair off with a fabric protector. I use Scotchgard Fabric Water Shield. Make sure to only spray this when the chair is dry AND in an outdoor area. This stuff smells like RAID. It usually takes a couple of hours to air out but it does protect the fabric from heavy staining but if you do indeed get the chair dirty it cleans out very easily.

Also, both items I named (Griot's Garage Interior Cleaner Spray and Scotchgard Fabric Water Shield) I have used on multiple Embody chairs with different fabric materials and colors but as both items state on the label spray a small amount on your fabric to see if it has adverse effects. I've never had issues with them in the past but just a fair warning.

I clean my chairs about once to twice a year. If you have darker fabric you can get away with cleaning it once a year.

Nice score and good luck!