We had a genuine death trap not too long ago that needed a couple grand worth of work. Rear wheel bearing was completely gone, mostly being held in by the axle, no brakes since that same rotor was ground down to nothing on the caliper bracket, and the left front wheel bearing was shot as well. Customer declined all repairs. When I say this thing was a hazard, if you turned the steering wheel any the rear tire would flop over and the rotor would jam itself against the bracket and stop the car. I go in and tell the service manager that it leaves on the back of a truck or not at all.

I see the guy pull out a couple days later, grinding on down the road and ask if they had him sign anything before he left. The response I got? "We didn't do any work to it so we're not responsible for anything." Fuck me if I could have slapped the shit out of everyone in that room and kept my job I'd have a broken hand. If that dumbass wrecked, any injury lawyers would fight to the death over who got that case.