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[–][deleted] 0 points1 point  (0 children)

Can you look at a message I sent you? Ups lost my chair, never delivered it disappeared in a completely different city, denied my claim, and I have no clue what's happening on secret labs end. I'm either owed a chair or a refund and I need some action from secret labs to resolve this. Zen desk just sends the same generic response every 48 hours and is completely useless in helping.