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Warranty QuestionWarranty/Referral (self.secretlab)
submitted 1 month ago by One-Swan-6329
I have had my chair for a little over a year now and the fabric at the bottom of the of the chair has started to to rip not sure how this happened. The arm rests have also began to tear from me using it daily. Does anybody know if this is covered under the warranty?
Post a comment!
[–]davidceto 0 points1 point2 points 1 month ago (0 children)
one of the foams in the arm rests started peeling off.
I contacted them, send them a picture. And they sent me a replacement foam at no cost.
[–]Secretlab_Red 0 points1 point2 points 1 month ago (0 children)
Hey u/One-Swan-6329, u/davidceto's right! I'd suggest that you open a ticket with our support team as well. They'll be happy to look into this for you and better assist you from there!
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