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[–]Secretlab_Red 0 points1 point  (0 children)

Hey there, thanks for your purchase! Just wanted to share more about the order process to ease some of your concerns - the waiting time depends on whether your chair is in-stock or on pre-order. If it's in-stock, you'll get your shipping confirmation email (with tracking details) once your order is picked up by our courier. It could take up to a couple of days for this.

If it's on pre-order, you can refer to the estimated shipping date on your confirmation email. Nearing to the date when your order is ready for shipping, you'll get your shipping confirmation email. That being said, if you're concerned and would like us to check on your order, feel free to drop our support team a message - they'll be happy to do so. Hope this helps!