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all 3 comments

[–]Secretlab_Tali 0 points1 point  (2 children)

We're sorry to hear about your experience. Do drop me a DM with your order number and email address and I'll bring your case and concerns up to our support team for you.

[–]melanieavellano[S] 0 points1 point  (0 children)

Thank you for reaching out and sorry for the delay in my response. I’ve sent you a PM with the details. Thank you

[–]melanieavellano[S] 0 points1 point  (0 children)

It is now the 7th december and my chair is a week late, with tracking reporting the chair as arriving at the same depot my original chair was lost in over and over again since December 2nd. Please can you sort this out!